Limited Warranty

This Limited Warranty is limited to defects in materials and workmanship of the product as supplied by the manufacturer.

What Does This Limited Warranty Cover? Customer satisfaction is our top priority. The Limited Warranty covers any product that is purchased from us (“PeakTow”) which fails due to a defect in materials or workmanship as long as the product is used under normal condition and in accordance with the purposes it was designed for. This Limited Warranty is subject to the terms, conditions and exclusions provided below. This Limited Warranty is valid only if you are the original purchaser of the Product. The Limited Warranty may not be transferred.

How Long Does The Coverage Last? This Limited Warranty begins when you purchase a Product and lasts for the length of time described in the product’s warranty. To determine how long your Limited Warranty lasts and because warranty periods may vary from Product to Product, please refer to your sales receipt or the PeakTow on our website at www.peaktow.com.

What Will Peaktow Do? At our discretion, we will either replace any defective or malfunctioning Product at no charge or provide a refund instead of replacing such Product. If the Product is replaced under this warranty, we will warranty the replacement product as well, subject to the terms, conditions and exclusions contained in this policy.

What Does This Limited Warranty Not Cover (as determined by PeakTow)? THIS LIMITED WARRANTY DOES NOT EXTEND TO ANY PRODUCT THAT FAILS DUE TO (i) ACCIDENT OR COLLISION; (ii) IMPROPER USE, INSTALLATION, MAINTENANCE OR SERVICE; (iii) COMBINATION OF THE PRODUCT WITH OTHER THIRD-PARTY PRODUCT(S) WHICH FAIL; (iv) ABUSE, MISUSE, MODIFICATION, OR NEGLECT; (v) FAILURE TO FOLLOW DIRECTIONS; (vi) AN ACT OF GOD (SUCH AS A FLOOD, CHEMICAL FALLOUT, SALT, HAIL OR OTHER ENVIRONMENTAL CONDITIONS INCLUDING NATURAL DISASTERS); (vii) INSTALLATION OR USE ON VEHICLES USED FOR POWERSPORTS, OFF-ROAD, OR RACING PURPOSES WHERE SUCH PRODUCT IS NOT INTENDED FOR POWERSPORTS, OFF-ROAD, OR RACING PURPOSES; OR (viii) INSTALLATION OR USE ON VEHICLES USED FOR MARINE PURPOSES WHERE SUCH PRODUCT IS NOT INTENDED FOR MARINE USE. 

THIS LIMITED WARRANTY DOES NOT COVER LABOR, TOWING, OR RENTAL CAR CHARGES, WHICH ARE YOUR SOLE RESPONSIBILITY.

THIS LIMITED WARRANTY DOES NOT COVER INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR SPECIAL DAMAGES. THIS LIMITED WARRANTY REPRESENTS THE TOTAL LIABILITY OF PEAKTOW FOR ANY PRODUCT TO WHICH IT APPLIES. PEAKTOW MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

How Do You Get Service? In order to be eligible for service under this Limited Warranty, you MUST return the Product along with the original sales receipt to PeakTow and send an email to info@peaktow.ca to indicate the problem, and at our discretion, we will either replace the Product or provide a refund.