Shipping & Return Policy

Shipping policy

Your order will be processed within 1-2 business. Canada Post Expedited Parcel is used whenever possible. If your order are in pallet/skid size or exceed Canada Post weight limit, we may choose a different carrier.

Once your order is processed, you will receive the carrier's tracking information with estimated delivery time.

Return policy

We offer a 180 days return policy on all of our products.

How to return a product? If you want to return a product, contact us at info@peaktow.ca and we will provide you with a return link where you can print the return label.

Once we have received and inspected your return, we will notify you by email if your return has been approved or rejected. If your return is approved, a refund will be issued to the payment method that you have used for the purchase with 15 days.