We Stand Behind Our Products — Always
At PEAKTOW, we design and test our gear to handle real Canadian roads and adventures. Every product we make is built for durability, reliability, and performance. If something doesn’t meet our promise, we’ll make it right. Our Limited Warranty is our way of giving you peace of mind — so you can focus on your next adventure, knowing we’ve got your back.
Overview
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Standard Warranty
Coverage period varies by product — check product details for exact terms.
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Extended Coverage
+1 year warranty when purchased from PEAKTOW.com or registered within 30 days (most products).
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Local Support
Montreal-based support team — replies within 24 hours.
PEAKTOW Limited Warranty
What’s Covered
We warrant that our products will be free from defects in materials and workmanship from the date of purchase. Coverage period varies by product, refer to product details for exact terms.
If your product fails during this period under normal use, we’ll repair it, replace it, or provide a refund — at our discretion.
What’s Not Covered
- Normal wear and tear
- Damage from misuse, accidents, modifications, or improper installation
- Use of the product for purposes other than intended
- Cosmetic damage that does not affect function
- Lost or stolen products
How to Make a Warranty Claim
- Contact Us — Reach our customer support team within the warranty period. We reply within 24 hours.
- Provide Proof of Purchase — Your receipt or order confirmation is required.
- Product Assessment — We’ll work with you to troubleshoot and, if necessary, arrange repair or replacement.
Committed to Your Journey
We’re proud to be Canadian and committed to taking care of our customers. Your adventures matter — your gear should too.
Want to Learn More?
Have a question about your warranty coverage or need help with a product? Our Canadian‑based team is here to help — and we reply within 24 hours.